Frequently Asked Questions

Everything you need to know about your Virgio shopping experience.

How long does it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking link via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 15-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a pickup or exchange.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are Virgio products sustainably made?

Yes, we focus on ethical manufacturing and use eco-conscious materials where possible to ensure your fashion choices have a lower environmental impact.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, popular digital wallets, and Cash on Delivery (COD) in select locations.

Can I modify my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our processing system and cannot be changed.